Kathleen  Macfadden
Operations Coordinator

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Kathleen’s goal is to find a digital marketing strategy that works best for your business. Kathleen is passionate about helping you reach new clients and grow your business through your online presence. Kathleen has a Bachelors in Psychology from the University of Dayton, as well as a nursing degree from DePaul University. Previously, she has worked in customer service and healthcare positions. Kathleen’s unique background allows her to understand the importance of creating and maintaining excellent client relationships.​

What are your main responsibilities at work?

My main responsibilities include developing standard operating procedures, coordinating internal communications and client onboarding and overseeing billing operations.

What is your favorite part of your job?

I enjoy working with our team to ensure that things run smoothly and efficiently.

If you could only listen to one album for the rest of your life, what would it be?

Reputation -- Taylor Swift.

ARE YOU A NIGHT OWL OR morning person?

Morning person. I’m lucky if I can sleep in past 6 a.m. these days!

Favorite holiday and why?

Christmas. I love the excitement surrounding the season.

dogs or cats?

100% dogs. I’m allergic to cats, but I’ve always been a dog person.

How would your third-grade teacher describe you?

Very observant and inquisitive.

What's your favorite famous or inspirational quote?

“I don’t have to chase extraordinary moments to find happiness -- it’s right in front of me if I’m paying attention.” - Brene Brown

If you had an extra hour in the day, how would you spend it?

Watching Dateline or true crime documentaries.

How would you describe your perfect Sunday?

My perfect Sunday starts with coffee and breakfast (bacon and homemade waffles) followed by a day of relaxing and hanging out with my husband and two sons.